Frequently Asked Questions
Everything you need to know about your Aerolite experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but generally arrive within 7-14 business days.
How do I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. You can start the process through our online Return Portal.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or following the specific fit notes in the product description.
What payment methods do you accept?
Aerolite accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We use organic cotton, recycled polyester, and low-impact dyes in our collections to minimize our environmental footprint while maintaining premium quality.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey directly from our warehouse to your doorstep.